H7 camera goes offline
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have four cameras model H7. After a week one of them stopped working. The non-working camera has a different version firmware. I brought the camera close to the base station and tried to force anfirmware update, but was un-succesful. Multiple ready cause of base station and camera have not fixed the problem.
Working cameras firmware 1.2.4941
Basem Station firmware 1.7.3_5005
Non-working camera firmware 1.2.2688
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Make sure the batteries are fresh - low batteries wont allow an update. Try opening and closing the battery door to reset the camera. If that doesn't help, remove the camera in Settings and resync it. Any luck?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've recently had trouble forcing a firmware update on an exchanged camera too. I eventually gave up and simply didn't bother about it and let it do its update on its own. By the next day the camera had updated automatically.
Try doing the same and leave the camera alone; eventually it should update on its own. But, as already mentioned, make sure you have a fresh (or near fully charged) set of batteries in it.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
585 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
167 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
809 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
944 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
2,005 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,837 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »