H7 False alerts every night

[Thecoons]

I have an H7 working with the Netgear Nighthawk R7000 running firmware version V1.0.6.28_1.83.

I have read all the other discussion threads regarding false alerts but have not found help with my problem. I am receiving false motion alerts every night (5 or 6 of them). A few during the day from time to time but mostly at night. I have adusted the sensitivity many times but nothing seems to help.

I am running an old firmware version because the newer versions of Nighthawk firmware will not support Arlo and I don't have an Arlo router. 

Thanks for any help you can offer.

[ShayneS]

Thecoons,

Have you tried to re-position the camera & adjust the sensitivity? What are the false alerts your camera is picking up? cars etc.

[Thecoons]

Yes I have adjusted the sensitivity all the way down. The camara in inside on the wall about 6 1/2 from the floor facing a large open room. The shades are closed at night so it isn't seeing cars or anything outside.

I was wondering if my router firmware was relevant. I am not using an Arlo router. I am using an older version of firmware on my Nighthawk router. 

Thanks!

[ShayneS]

Thecoons,

Unfortunately, to benefit form updated or enhanced features, you will need the option to apply present and future firmware updates.

[Thecoons]

Thank you for your response. I didn't know if the firmware version had anything to do with false alerts. The reason I haven't updated firmware for my Nighthawk router is the new firmware version does not support Arlo cameras any longer and I do not have an Arlo router. It dounds like I need to bite the bullet and purchase a router instead of trying to continue using my Netgear Nighthawk. Would you agree with this assessment?

Thanks!

[jguerdat]

I was part of the R7K Arlo testing and can vouch for the myriad of problems that caused it to be canceled. I would VERY strongly reommend that you update the router firmware immediately and purchase a base to use your cameras on. There's absolutely no reason to continue to try to use the router as a base.