Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Granted access

Reply
Discussion stats
  • 2 Replies
  • ‎2022-05-13 07:42 AM
  • 768 Views
  • 0 Likes
  • 3 In Conversation
Brittanyperk77
Follower
Follower
‎2022-05-13 07:42 AM

My husband gave me access to the arlo account and I created an account but after that I am not sure what to do. It is not showing me what to do next or showing any cameras when I log in

Labels:
0 Likes
Reply
Message 1 of 3
768
2 REPLIES 2
TomMac
Guru Guru
Guru
‎2022-05-13 08:12 AM

After he granted access, make sure he selected the cams to share with privileges 

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 3
765
StephenB
Guru Guru
Guru
‎2022-05-13 10:59 AM
@Brittanyperk77 wrote:

My husband gave me access to the arlo account and I created an account but after that I am not sure what to do. It is not showing me what to do next or showing any cameras when I log in

How did you accept the invite?

 

Try clicking on the "Create Account" link on a PC.  That will open your browser to my.arlo.com.  Since you already have an account, just log into it (no need to create a new one).  That should accept the invite, and allow you to see the shared cameras from your account.

0 Likes
Reply
Message 3 of 3
752
Related Labels
Discussion stats
  • 2 Replies
  • ‎2022-05-13 07:42 AM
  • 769 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.