Arlo|Smart Home Security|Wireless HD Security Cameras
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BlueWiddow
Follower
Follower

Hi,

I have the Arlo app on my Samsung galaxy s10 & have noticed sometimes that I dont have a push notification saying that Geofencing is enabled & have to log back into the app.

It mostly seems to be after the app has updated mostly i think, but i thought this must be an issue as my cameras arent active now & also got me thinking if I am away & my phone battery dies i wont be logged in & the cameras wont be working again?

Is this correct or is there some kind of failsafe around this because it could be a major problem?

Thanks in advance

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @BlueWiddow

 

  Please contact the Support Team regarding this inquiry. You will find several options for contacting support in the provided link. Arlo Tech Support