Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Geofencing requires app opening after phone restart

Reply
Discussion stats
  • 1 Reply
  • ‎2024-06-19 06:29 PM
  • 509 Views
  • 0 Likes
  • 2 In Conversation
bqng874
Follower
Follower
‎2024-06-19 06:29 PM

I noticed after restarting my phone (Samsung Galaxy S22 - Android) that geofencing no longer works automatically. I have to remember to open the Arlo app for it to start working again. Is this expected and is there a way around this?

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 509
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-06-20 06:28 AM

Go into the phone settings for the app and turn off Optimized (make it Not Optimized). That causes the app to not respond to location. Seems to be a recent Samsung thing...

0 Likes
Reply
Message 2 of 2
Views icon 493
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-06-19 06:29 PM
  • 510 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.