Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing is not working properly on iOS 12.4.1. Messages delayed and cameras not activating.

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Lightfoto Aspirant
Aspirant

Since Arlo's app change in September Geofencing is not working properly on either iPhone 6s or 7 (IOS 12.4.1) Messages are delayed and camera's not activated. Any ideas?

Model: VMB3000 | Arlo Base Station, VMC3030 | Arlo Wire-Free Camera
JessicaP Arlo Moderator
Arlo Moderator

Hi Lightfoto,

 

Did you update to the latest version for the Arlo app, which is 2.9, to see if that helps?

Lightfoto Aspirant
Aspirant
Hi Jessica. Thanks for your reply.
Both apps for iPhone and firmware for Arlo are updated. Maybe iOS 13 will help but I wait for 13.1 before I update and can check it. In the meantime I hope Arlo will also take a look at it.

Kind regards Erwin