Geofence Arrive/Leave trusted devices not displaying in Specific People

[Iberian]

In app geofence Arrive/Leave trusted devices- 3 out of 4 trusted devices, including account holder, are not displaying (Pic1).

During troubleshooting, I deleted all devices as multiple showed up as "iPhone" and "ipad", not realizing 4.5 version allowed renaming/editing devices in Settings>Privacy Center>Account.  However, all currently trusted devices do show up under Settings>Privacy Center>Account (Pic2), but not displaying when attempting to set up a routine under

arrive/leave>devices. 

Please note the one device that shows up is one I added as a new authorized user after deleting the initial devices.  I have uninstalled the app and reinstalled.  I've also deleted the other two users, had them close their account, delete the app, and resent invitation for setup of new account etc. - Still not showing up.

Any advice on how to get these back?  Would certainly hate to have to start from scratch with my account!!!

[JamesC]

Iberian,

Are all devices using the same version of the Arlo Secure mobile app?

JamesC

[Iberian]

Thank you for your response.  Yes, all have been updated to latest version.