Arlo|Smart Home Security|Wireless HD Security Cameras
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False alert when logging in

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kde
Aspirant
Aspirant

When the system is enabled (alarm set) I often (say weekly) receive a false alert when logging in to either check status or to disable alarm. Although the alert tends to be from one camera it has occurred on the other cameras.

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JamesC
Community Manager
Community Manager

kde,

 

Consider a base station reboot (using the on-off button). Allow the base station to come back online and test again. Do you still see the same behavior?

 

JamesC

kde
Aspirant
Aspirant

It was reset a few months ago and the alerts continued. 

But I'll give it a try again.

It may take a few weeks before concluding anything.

 

Thanks for suggestion.