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Troubleshooting
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I have the same problem. Someone here said that he changed the channel in his router to channel 11 & this worked. For me, the technically challenged, it may not work, but I'm going to give it a shot over the weekend. Right now, I have no Arlo home security cameras. And not that I live in a high crime area, but I like to check on my dog ever once in a while.
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Well how about that? Mediacom has my router locked. I can't change the channel. Well, they better unlock it or I'm going to get my owner router where I can change the channel.
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And how about that? I reinstalled my old Arlo Legacy app on my phone, restarted everything, signed into my account & it worked. Cameras up & running. And I did not have to call Mediacom & give them a piece of my mind (though I still want to).
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Hi @Hall2018
Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support
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Where did you get the Legacy App?
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