Email address and trusted devices no longer accessible - need to change the primary email add...

[Kazmania]

I need to change the primary email address on the account - it was a work email I no longer have access to, and I have a newer phone.  My spouse has complete access, but it does not let her make herself the primary, and she cannot add anyone to the account.  How do you contact a support person to prove you own the account?  I have hours into this project.  Is there someone that can assist?

[ShayneS]

@Kazmania 

Can you PM me with the best contact method and I will have the team reach out to assist.