EOL Offer Question

[TerryTak]

I have a question about the EOL Offer that some of us received.  Do you know if the discount for the Secure subscription will apply to their annual rate that is coming out in Feb?

[ShayneS]

Hi @TerryTak

I requested for additional info regarding this. I will provide another update if I receive more info.

Thanks 

[ShayneS]

Hey @TerryTak

I received additional info. At this time the offer will not be applicable towards annual plans. I will update you if there are any changes made as soon as possible. 

Thank you 

[TerryTak]

Thank you. . .I appreciate you looking into this for me.

Do you happen to know how much the rate increase will be come Feb 1st?

[ShayneS]

I believe all the pricing changes are listed here: https://kb.arlo.com/000063015/Arlo-Secure-Plan-Pricing-Update-February-2-2023

Hopefully that article helps. 

[TerryTak]

Thank you . . .that's exactly what I wanted.

So if I understand correctly, the discount that we are offered will only apply to monthly plans.  But since the plan rate is increasing on Feb 3rd, I will still get the discount but the discount will be on the new higher monthly rate.  Not exactly ideal.