Doorbell

[Limestone]

I cancelled all subscriptions  in November 2021, January, and again in February 2022

but I keep getting billed

[Dannybear]

Did you give arlo your credit card details. If so then that’s why.
Contact a moderator on this forum to state your case or re subscribe to be able to contact support to have them cancel the subscription and back date a refund.

[ShayneS]

Hi @Limestone

I wanted to check in on you to see if this issue was resolved? 

Thanks

[Limestone]

No this has not been resolved I co it use to get billed. I cancelled in No ember 2021. Please issue 3 mo this of credits and stop billing

[ShayneS]

Hi @Limestone

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 42946548