Arlo|Smart Home Security|Wireless HD Security Cameras

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arejames60
Aspirant
Aspirant

cant login doest recongize my device

5 REPLIES 5
BrookeN
Arlo Moderator
Arlo Moderator

Can you change it to send the 2FA to your email address instead of the iPhone?

arejames60
Aspirant
Aspirant

Yes i tried sending to my email but got sane results

StephenB
Guru Guru
Guru

@arejames60 wrote:

Yes i tried sending to my email but got same results


Are you saying that

  • you never got the code?
  • or that the code wasn't accepted?
arejames60
Aspirant
Aspirant

i never got the code with any device selection all timed outside 

BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.