Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?

[Rebecca1989]

Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?

I am considering the Arlo Home Security Bundle with premium subscription.

If I subscribe to a premium account, I understand that I would receive a call letting me know of a fire alarm or AI detected fire.

My question is, if I do not answer this call from the monitoring center, will they then automatically dispatch the fire department? Or, if I do not answer, do they take no action?

Same question regarding break-ins: if I do not answer their call to check on the alarm, will they dispatch the police automatically?

[BrookeN]

Hi,

We do try to contact the customer first to make sure that alarm was not set by accident. If there is no answer, then that is correct emergency services will be sent.