Recover Arlo doorbell after Verisure

[niggalga2]

I have ended my Verisure subscription after ~18 months. After that I haven’t tried my Arlo doorbell AVD2001 and cameras as they were like bricked for me. Recently I wanted to revive them. My door chime I can see on arlo secure app but no other. I am trying to install doorbell even after scanning QR code it just can’t find the device.

I am only using 2.4 GHz network. I can see in the routers list that AVD2001 has assigned IP.

I have closed all cellular data, vpn, extender etc whatever can result interference. So my phone app and Arlo camera is connected on the same 2.4 network for sure.

I have factory reset the doorbell.

I don’t have a separate Arlo sub, could that be the issue? But I would expect it to discover at the least. Or because detaching from Verisure could have some side effects? Anyone could managed to work them can guide?

[StephenB]

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@niggalga2 wrote:

I have ended my Verisure subscription after ~18 months. After that I haven’t tried my Arlo doorbell AVD2001 and cameras as they were like bricked for me. Recently I wanted to revive them. My door chime I can see on arlo secure app but no other. I am trying to install doorbell even after scanning QR code it just can’t find the device.

I am only using 2.4 GHz network. I can see in the routers list that AVD2001 has assigned IP.

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Are you using a new Arlo account?  Or are you using the same account you had when you have the Verisure subscription?