Arlo|Smart Home Security|Wireless HD Security Cameras

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Heathab
Aspirant
Aspirant

System is disarmed but still recording. We have to shut the base off to stop it.

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JamesC
Community Manager
Community Manager

Heathab,

 

If you restart the base station, do you still experience the same behavior?

 

Are you using any custom modes?

 

JamesC

Heathab
Aspirant
Aspirant

Base reset does not help. Seems that just the outside cameras are still recording. But system is completely disarmed.

JamesC
Community Manager
Community Manager

Consider removing and re-adding the problematic cameras and then test to see if they behave correctly according to the active mode.

 

JamesC

Heathab
Aspirant
Aspirant

Tried removing all cameras and problem persists. Completely disarmed and still records.