Devices and Recording not visible in Chrome or IE

[pnewell1]

Hello,

When I log into My Arlo account it no longer shows my devices or recordings.  The account seems to load fine but nothing is visible.  I can log into my mobile app and everything seems fine.  Any ideas on how to revive my online acess?

BTW -I have deleted my cache and cookies and still nothing.

Thanks! 

[TomMac]

Try Fire Fox... could be flash problem

[pnewell1]

Thanks for the quick reply...Firefox didn't seem to work either....

[JamesC]

pnewell1,

If you can see all of your devices when accessing the mobile app, you should also see them from the web client.

Are you able to try accessing from a different PC to isolate further?

JamesC