Device not connected

[dwendell]

I have four arlo cameras, recently two of the cameras have gone off line and state "Your device is not connected. Make sure it's connected to your router and has a working Internet connection" the other two are working just fine. I purchase these late last year and have had no problems until recently. They will not connect, i get no lights, it just seems as if they just died somehow. Any suggestions? I have replaced the batteries in one of them and dtill nothing.

[susanco]

I'm having the same problem and would appreciate any guidance.

[jguerdat]

Try power cycling your base station. Try logging out and back in. Use the app or browser whichever one you're not using at the moment. Luck?

[JamesC]

dwendell, susanco

What is the LED behavior of these cameras after opening and closing the battery compartment door? This could give us a clue as to why they are offline: What do the different LED behaviors on my Arlo Wire-Free camera mean?

JamesC