Arlo|Smart Home Security|Wireless HD Security Cameras

Delay in sending recording to my email address

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dwight_talley
Follower
Follower

My motion alerts take up to 12 hours to be sent to my email account. By that time the event or issue is over.  This is a random delay with other events being sent almost real time. The average delay is about 2.5 hours.   I had a big scare one day when I was at work. I got a motion alert at 11am and I could see the front door of my house was being opened by someone.  Turned out to be me going to work at 7am that morning, the alert just reaching me later that morning. 

 

Does anyone else have this problem?  The alerts reach the Arlo library at the time of the recording.  Just sending to me is the problem.

 

Dwight

2 REPLIES 2
Mdbown
Aspirant
Aspirant
We have same issue. Didn't used to be a problem but restarted our argos after several months and now have 2-3 hour delay
TomMac
Guru Guru
Guru

I do believe this is being looked into ...today myself got the push right away but the email was 2 hrs behind

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Morse is faster than texting!
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