Arlo|Smart Home Security|Wireless HD Security Cameras

Delay in Notifications

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WHITUR
Aspirant
Aspirant

In the last week or so there has been a delay in notifications. Also, I no longer get notifications when I leave the house.  Nothing has changed in regards to settings, wifi, etc.  In reading I updated the arlo app on my Samsung phone and other recommendations and still not working properly. Any suggestions of what else to do?  I have not reinstalled the app if highly recommend I will.  

 

TIA

5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

Hi @WHITUR 

 

Are you using geofencing as well? 

WHITUR
Aspirant
Aspirant

No, I am not using geofencing

ShayneS
Arlo Moderator
Arlo Moderator

Do you have the latest version of the Arlo app 4.10.1? 

 

The easiest option would be to remove and re-install the app to see if this resolves the issue without having to performa any further troubleshooting steps. 

WHITUR
Aspirant
Aspirant

Yes, I updated that app.

Since doing this and some other recommendations it appears to be working correctly now.

 

 

ShayneS
Arlo Moderator
Arlo Moderator

@WHITUR Thanks for the update.