Database service is currently down...

[Hirsch]

My app says we are sorry the database service is currently down. Please try again. Is this an issue on my end or an issue with arlo?

[mrlucky777]

the error message is "You may be logged into NETGEAR Arlo in a different browser tab. Please close the tab before proceeding. You can also try to restart your browser or delete cookies from your browser before trying to login again."  I cleared cookies and cache on both firefox and chrome and it still won't let me log in. works fine on my phone and android tablet,though. the first 2 times this happen it just "went away after a day,but this time it's been 3 days now.

[mrlucky777]

my phone and tablet work ok,but the browsers on my computers won't let me log in. I'm thinking it's a compatability issue with arlo and the browsers.

[warprints]

My ability to log in on Chrome comes and goes.   Lately, mostly goes.   I can log on without a problem using Edge.

[rahjib]

The previous issues of database service down was solved a few days ago, but since then, the app is not staying logged in, and thereby sending geofencing out of whack. The app is logging out every 2-3 hours it seems. It seems alerting feature also stops when app logs out, and unfortunately geofencing sticks to the last selected alert state (armed/disarmed etc.) before the app being logged out. Once I log in again, it works fine. Anyone else having this issue?

[purplecat]

same here, very annoying

[strictlybznz007]

AGAIN? .... WTH!