Database service is currently down...

[Hirsch]

My app says we are sorry the database service is currently down. Please try again. Is this an issue on my end or an issue with arlo?

[kenny_boon]

All,

i live in the UK and my arlo system has just gone offline and will not come back on. tried disconnecting and reconnecting but nothing

anyone else getting this?

[jguerdat]

Working here. My server is in Ireland so likely the same one as you. Maybe an ISP issue?  Is the Internet LED green or amber?

[kenny_boon]

all green at the moment. I have a ring cam and its working ok

[HWC123]

Like others my arlo system was working fine yesterday. Today everything is still normal on my ipad. However, my imac wont let me log into "my arlo". I just have the green arlo bird flashing. Any suggestions?

[Djmcp]

Same here!

[Djmcp]

In US. Also seeing database service is down. Base station was showing offline earlier but now I can’t login. Seems to be an issue in the cloud...

[ThePoncho]

Currently experiencing the same situation on the NY/Canada border area. Not a big deal to me currently. At least I know the problem isn't on my end if others are having it. 

[DjAndrade]

I’m from Arizona and having Same issues

[djilbi]

unfortunately, same here.

[tomcoleman]

down for me too

[calihearts2007]

Having the same issue in North Carolina

[Geoff]

And me!

[purplecat]

same here, 3 cam system MoV area. 

[MikeBravo]

Ok, something else is going on because half the time I get the message that I am logged in on another browser which clearing the cache and cookies doesn't help and half the time I'm getting the message that the 'Authentication Service is currently down, try again later.

So, Netgear please update us as to what else is going on. Not much use in having security cameras if you can't access them.

BTW, there should be a way to access them directly without going through your servers so that we don't have to worry about things like this.

[ru4US]

Same here. Whittier CA.

[1214fcbaa9]

Same - Has Netgear posted a service outage yet? I haven't found one yet - this really needs to be addressed.

[purplecat]

this is also bad given the political situation these days... terrible timing

[swtjen01]

Same here in Alabama.  This is an Arlo issue I hope they fix soon.

[HillD]

What is going on Arlo? Cannot view my cameras on my iPad or phone remotely. Is this being fixed right away? 

[wminott]

Yep, same here in the UK.  Not sure the point of having security cameras if you cannot access them?

[Vidalmata135]

Same here it says database currently down it is a problem because you rely on this system for security

[guidodg]

here too in Italy

[HillD]

Can we please have an update urgently. I need to know what is happening because I will need to travel back home ASAP if it is something I need to fix from the hub indoors.

[martim]

Yes, that's not good. Then you can really see how fragile they are. I just hope that they have not been hacked so that there is access to every camera from the outside