Custom Mode or Automations

[Skiwest]

I am trying to create "Sleep" mode.  Currently I have three modes:

Standby - All cameras disabled

Home - All outdoor cameras enabled, indoor cameras disabled

Away - All cameras enabed

I would like a "Sleep" mode that builds upon Home mode by adding a subset of indoor cameras between the hours of 11:00pm and 5:00am.

While there are lots of references within the community to creating a "Custom Mode", i cannot seem to enable it.  In a recent chat, the agent stated that it is a new feature that is not fully released.  Odd that help text and community info already has it everywhere.

I tried creating a routine/automation, but there is no ability to enable or disable a camera within routines, only "record a video" or "Activate Alarm" and "Customize Device". Obviously, these routine/autoimation/schedule three options don't allow me to achieve my results.  I could also edit the three modes I have, but that would result in Standby being eliminated leaving me no ability to disable all cameras with one action.

Help!

Base station VNB5000R6, Ultra

[StephenB]

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@Skiwest wrote:

I am trying to create "Sleep" mode.  Currently I have three modes:

Standby - All cameras disabled

Home - All outdoor cameras enabled, indoor cameras disabled

Away - All cameras enabed

I would like a "Sleep" mode that builds upon Home mode by adding a subset of indoor cameras between the hours of 11:00pm and 5:00am.

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You'll have to wait until custom modes is fully rolled out to your account.

In the meantime, if you rarely use standby then you might consider modifying standby to do what you want.

[StephenB]

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@Skiwest wrote:

I am trying to create "Sleep" mode.  Currently I have three modes:

Standby - All cameras disabled

Home - All outdoor cameras enabled, indoor cameras disabled

Away - All cameras enabed

I would like a "Sleep" mode that builds upon Home mode by adding a subset of indoor cameras between the hours of 11:00pm and 5:00am.

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You'll have to wait until custom modes is fully rolled out to your account.

In the meantime, if you rarely use standby then you might consider modifying standby to do what you want.

[ThoOom]

I sther eany update on this custom mode full roll out ?

I have the option in the UI, but seems like my ArloQ & Q+ are not supported in this cutom mode... then what's the point ?

[jguerdat]

The Q and Q+ can't be added to custom modes, perhaps due to a hardware or firmware issue. Legacy cameras are an issue maintaining compatibility as new hardware and software are added.

[ThoOom]

Thanks for the reply.

Any chance to revert to the previous App or Using a legacy API to continue using my Q/Q+ in custom mode ?

[StephenB]

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@ThoOom wrote:

Any chance to revert to the previous App or Using a legacy API to continue using my Q/Q+ in custom mode ?

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No.  Arlo is dropping the old interface.

[ThoOom]

OK then, let's forget the management itself of the Q series (they allow to arm/disarm on regular Arm Home/Away/Standby mode but pretends they cannot be managed under a custom mode, that's so ridiculous...)

I have a hub with 4 Ultra II and one floodlight (and of course my 3 x Q+)

I'm still trying to manage a very simple 'automation'. I want a mode that arm a camera (let's say the floodlight) that record a video when movement is detected, every night from 10pm to 6am in the morning.

To me, it sounds like impossible.

1/ on "Custom Mode", appart from the complete ignore of the Q series, all cams on the hub have to follow the same rule... Of course I can create as many cutom mode on the hub as i want but this is completely pointless as there is no chance to expose the custom mode on the API (so unless i spend minute severyday to change a mode on the hub, only Arlo can call this automation or "routine"

2/ on Arm Away/Home/StandBy, creating a schedule can only trigger... a change of mode or a chnage of settings, not the arming of a camera...

3/ no possibility to create a dedicated arming mode, you have to saty with arm away / arm home and standby...

so is there a method to achieve this simple task or do we need to arm .... away from Arlo ?

(I sincerly hope i'm completely mistaken)

[StephenB]

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@ThoOom wrote:

2/ on Arm Away/Home/StandBy, creating a schedule can only trigger... a change of mode or a chnage of settings, not the arming of a camera...

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By default, Standby does not arm any of your cameras, Arm Away should arm them all (not sure about the Qs), and Arm Home arms only the Ultras.

You can then create one automation to trigger a mode change to Arm Away to arm all the cameras, and a second automation to trigger a mode change to Standby to disarm all cameras.  You can tailor those modes to arm a subset of cameras, but you cannot get all combinations.

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@ThoOom wrote:

1/ on "Custom Mode", appart from the complete ignore of the Q series, all cams on the hub have to follow the same rule... Of course I can create as many cutom mode on the hub as i want but this is completely pointless as there is no chance to expose the custom mode on the API (so unless i spend minute severyday to change a mode on the hub, only Arlo can call this automation or "routine"

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Scheduling with custom modes works the same way it did in the old interface.  You create the modes needed to support the schedule, and then schedule the base (or cameras) using the schedule menu within custom modes.  You don't use automations for that at all.  One difference is that you will get a notification every time the mode changes in the schedule.  So in your specific example, you'd want to schedule across midnight.  Last time I checked you could do this using my.arlo.com, but not the app (due to a bug).  No idea if that has been fixed since.

[jguerdat]

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@StephenB wrote:

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By default, Standby does not arm any of your cameras, Arm Away should arm them all (not sure about the Qs), and Arm Home arms only the Ultras.

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The standard modes support the Q properly.