Arlo|Smart Home Security|Wireless HD Security Cameras

Compatible routers

Reply
Discussion stats
  • 1 Reply
  • 4415 Views
  • 0 Likes
  • 2 In Conversation
Ross61
Follower
Follower

When my base station is plugged into my router there is a yellow light instead of the ususal green light.  I have replace my original base station and cord and I still have the problem and therefore my cameras will not sync. I am thinking it might be a router compatibility problem now.  I have a technicolor router from brighthouse (MediaAccess TC8715D).  Has anyone had similar problems?  Thanks! 

1 REPLY 1
jguerdat
Guru Guru
Guru

While anything's possible, the likelihood is that the cable or the port on the base station or router could be the issue.  It's possible that the modem/router settings could be blocking access so you'd need to either check the settings yourself or contact Brighthouse for help.