Clips download randomly

[4nR]

When I try to download clips on my app (Android) Arlo will download them intermittently, and sometimes it will start downloading clips days later, usually at the most inconvenient time, and bogs down my phone. Is anyone else having this issue?

[TomMac]

what phone / os  ??

But to test, I would remove the app and reinstall ( usu fixes things )

[4nR]

Samsung Galaxy s9+

[4nR]

Tried it and still didn't work. For some reason it's now slower after I reinstalled it.

[JamesC]

4nR,

Do you see this behavior when you are connected to WiFi or your mobile data connection (or both)? I've not been able to replicate any issues downloading clips as you've described.

JamesC

[4nR]

Its only happened when I was on mobile data (off wifi). The weird thing is, it won't actually download the actual files. My notification bar would fill up with the "file downloading" alert a bunch of times (I download alot of clips), and it would do it several times a day. Recently, its only been doing it the day after I actually download the files (on wifi) and only for one day.