Arlo|Smart Home Security|Wireless HD Security Cameras

Charged after canceling sub

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elmoalso
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What is it with Arlo.

We have not been using our cameras during a recent move (like last October). I cancelled our monthly cloud storage $10/month fee when we moved.

Then about 2 months later I noticed I was still being billed. I figured I must have made a cancellation mistake so I was willing to give-up 2 months fees and cancelled again.

Four months after that (today) I see they charged me again.

So ARLO is wrong with you people.

 

<I feel better now after my rant, but I will never buy another ARLO product>

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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ShayneS
Arlo Moderator
Arlo Moderator

@elmoalso

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support