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When setting up my Arlo system I stupidly gave a G mail address that already exists with someone else. I have tried changing to my normal hotmail account via profiles but just get "this e mail is not recognised" I am thinking it might be better to start again , cancel then register .nAny suggestions much appreciated. Dave C.
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DFC,
If you would like to start a over and create an entirely new account, start by removing your base station from the current account.
Log in to your Arlo account and navigate to Settings > My Devices > select your base station > Remove Device.
This will allow you to go through the New System Setup process again and claim the base station using a different email address.
JamesC
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