Change account password. Bad Gateway error code 502

[ksogna]

I am not able to reset password.

> I send reset password

> I recive mail for resetting password

> I send the new password

> I recive error message = Bad gateway - error code 502

> Browser working ok + Cloudflare working ok + notifications.arlo.com = Host error

Please advise 

+ How can I contact Arlo direct when i cannot log into my account?

[BrookeN]

Can you try from a different device or browser? Have you tried to delete the cache and cookies?

[jan0901]

Have you solved this? I have the same issue, can't log into my account. Tried different devices and browsers but still no luck. Please help.

[Liiiii]

Same here

[BrookeN]

Has anyone within this post able to get into their account?

[jan0901]

No, still the same issue. I had to set up another account and reset everything.

[BrookeN]

On the new account you were able to get everything up and working correctly and able to sign in?

[kkmkkm]

Please rectify the issue asap.  The grantee of my camera encounters the same problem for resetting the password.  I don't think by suggesting to set up a new account is a solution for the issue.  Please fixed asap.

[BrookeN]

Have you tried from a different device?