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Certain Camera areas not recording

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Axix23
Follower
Follower
Certain cameras in certain areas does not record anymore. I can view and record but when motion is detected, it no longer records. I have tried swapping cameras, re-syncing cameras to base station, and restart base station. If I resync the cam. It will record per motion for the first few times. Then after a hour or so, it stops recording via motion. Any ideas?
4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Axix23

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

daveybb
Aspirant
Aspirant

Same issue here. Please fix

Adksi11892
Apprentice
Apprentice

Same here with only one of my cameras today, it’s triggered twice but missed several that other cameras have picked up and that one should have and normally would have.

ShayneS
Arlo Moderator
Arlo Moderator

Can you try & remove the camera(s) from Settings > My Devices > Re Add & test again.