Arlo|Smart Home Security|Wireless HD Security Cameras

Certain Camera areas not recording

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Axix23 Follower
Follower
Certain cameras in certain areas does not record anymore. I can view and record but when motion is detected, it no longer records. I have tried swapping cameras, re-syncing cameras to base station, and restart base station. If I resync the cam. It will record per motion for the first few times. Then after a hour or so, it stops recording via motion. Any ideas?
ShayneS Arlo Moderator
Arlo Moderator

Hi @Axix23

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

daveybb Aspirant
Aspirant

Same issue here. Please fix

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Adksi11892 Guide
Guide

Same here with only one of my cameras today, it’s triggered twice but missed several that other cameras have picked up and that one should have and normally would have.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Can you try & remove the camera(s) from Settings > My Devices > Re Add & test again.