Cannot reset base station

[Cherjean]

Cannot reset hub

[StephenB]

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@Cherjean wrote:

Cannot reset hub

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How are you trying to reset it?

Why are you needing to reset it?

[Cherjean]

purchase a new Arlo Camera because one of them is very old. I brought it home and it told me to update the app. I updated the app and I lost my other two cameras. I lost my hub and the yo-yos in Cambodia can't help me they can't find my plan and I pay it every month. I have proof. I've been without cameras for over a month. My Internet is working. I just called CenturyLink. I just cannot connect CL to hub