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Arlo App Notifications will not clear (iOS)

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AJC3
Aspirant
Aspirant

Currently running the Arlo Pro Smart Hub (VMB4540-100EUS) using local USB storage. Everything has been working fine, however all of a sudden an issue viewing videos from prior days (despite viewing them successfully earlier), only today videos are now viewable (1/3/25). I reformatted the USB and all is working fine so far HOWEVER....

I can not get the internal Arlo app notifications to clear. It currently shows 76 library notifications, despite reformatting the USB and having ZERO videos stored nor any new motion notifications. It refuses to clear. The internal "bubble" notifications are also triggering the notification on the APP icon on my phone home screen as well. I have tried turning off all notifications, rebooting the phone, etc and yet the notification bubble continues to return. Any ideas on how to permanently clear this? Running Arlo App v5.3.4 (8851) and iPhone 15 Pro Max iOS 18.2. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @AJC3 

 

Have you tried removing and reinstalling the Arlo app?