Can't reuse an already existing Netgear (non-Arlo) e-mail address account?

[ant]

Hello.

I signed up Netgear Arlo with a new e-mail account and added a couple e-mail addresses (granted Friends with full administrator rights) to access) without any problems a few days ago. They never were used for general Netgear and its Arlo web sites.

Earlier, I tried to use my e-mail address that was used on Netgear's forums but it seems to reject from its invitation e-mail's link/URL. Signing up an account with that e-mail address says "session expired" error and signing in says not found (probably because I couldn't finish signing up).

Does Netgear Arlo's web site not let reuse our generic Netgear account? 😞

Thank you in advance. 🙂

[ant]

How many forums and web sites does Netgear have? It is confusing:

https://community.netgear.com/ is for Arlo only?

https://my.netgear.com/
http://forum1.netgear.com/

They don't seem to be consistent to each other.

[4vrnvr]

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ant wrote:

How many forums and web sites does Netgear have? It is confusing:

https://community.netgear.com/ is for Arlo only?

https://my.netgear.com/
http://forum1.netgear.com/

They don't seem to be consistent to each other.

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Doesn't seem confusing to me...

community.netgear.com (this site) is Arlo support only

my.netgear.com and forum1.netgear.com are the same site and support a wide variety of other netgear products.

[ant]

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4vrnvr wrote:

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ant wrote:

How many forums and web sites does Netgear have? It is confusing:

https://community.netgear.com/ is for Arlo only?

https://my.netgear.com/
http://forum1.netgear.com/

They don't seem to be consistent to each other.

---

Doesn't seem confusing to me...

community.netgear.com (this site) is Arlo support only

my.netgear.com and forum1.netgear.com are the same site and support a wide variety of other netgear products.

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Why isn't Arlo forum not using the same account data as the other two/2 since this is the same netgear.com domain?

[KennethL · Accepted solution]

NETGEAR is currently working to improve the Online experience.  We are working to bring together existing NETGEAR forums (Forum1.NETGEAR.com, ReadyNAS.com/forum, forums.Prosecure.NETGEAR.com) under one system.    This is a work in progress.

MyNETGEAR is our Single Sign-On portal for

• New Product Registration of your devices and services
• Submitting Online cases
• NETGEAR Cloud services
• Logging into the NETGEAR Community

Community.NETGEAR.com will be an environment for our customers, partners, and prospects to get answers, share ideas, collaborate, and gain best practices. The Arlo product is the first to showcase our community involvement. 

Stay tuned as we continue to improve your experience with us.

Regards,

Kennneth

NETGEAR Community Manager

[ant]

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KennethL wrote:

NETGEAR is currently working to improve the Online experience.  We are working to bring together existing NETGEAR forums (Forum1.NETGEAR.com, ReadyNAS.com/forum, forums.Prosecure.NETGEAR.com) under one system.    This is a work in progress.

MyNETGEAR is our Single Sign-On portal for

• New Product Registration of your devices and services
• Submitting Online cases
• NETGEAR Cloud services
• Logging into the NETGEAR Community

Community.NETGEAR.com will be an environment for our customers, partners, and prospects to get answers, share ideas, collaborate, and gain best practices. The Arlo product is the first to showcase our community involvement. 

Stay tuned as we continue to improve your experience with us.

Regards,

Kennneth

NETGEAR Community Manager

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Wow, even more! Is there an ETA on when everything will be merged into a single account?