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Can't log in to Arlo app. Says it can't recognize my device. Tried all verification method.
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Upgraded iPhone from 7 to 11 pro and can’t log into the app, says it can’t recognise my device. When I try all verification methods no luck.
Have tried reloading app, restarting phone etc
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Hi Khume,
Is this happening when you're on cellular data and/or WiFi? Could you provide a screenshot that shows an error?
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We have same issue with Arlo Pro2 not recognizing iPhone 11 all of sudden
Model: VMB4500 | Arlo Pro/Pro2 Base Station
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Try disabling 2-factor authentication from https://my.arlo.com.
Set it up again after your you get the app working on your new iphone.
If you also can't log in at https://my.arlo.com you'll need to contact support: https://www.arlo.com/en-us/support/contact.aspx
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