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Re: Can't Log In on Older iPhone with the latest Arlo App

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Initiate
Initiate

I have the Arlo App installed on my Apple iPhone 5c.  Firmware version 10.3.3.  Apparently I cannot upgrade to a newer version on the 5c.

Arlo app used to work well, even after the Legacy app was discontinued.

When I try to Log In now, I get a  message telling me that I need to upgrade the Arlo App.

I deleted the old app and installed the new app, but I continue to get the same message.

I went through the installation procedure several times with no luck.  Annoying vicious circle.

Anybody have any ideas?  (other than buying a newer iphone).

 

Model: VMC3030 | Arlo Wire-Free Camera
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Guru Guru
Guru

No answers... like my older iPad, had to upgrade once the iOS was to old to run newer features.

 

 

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Morse is faster than texting!
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Guru Guru
Guru

ANother choice is to use the web client using a browser set to use the desktop version of the site.

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Initiate
Initiate

Using the web client I can log into my account  but cannot view the cameras.  Arlo has assigned a case number but I have not gotten a response for them.