Arlo|Smart Home Security|Wireless HD Security Cameras
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Can no longer see seperate account on new app.

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  • ‎2024-12-09 10:16 PM
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kansaa
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Aspirant
‎2024-12-09 10:16 PM

I have arlo cameras in work and by inviting my everyday account to view cameras, I could control everything through the one login. I just added two new cameras at home which prompted the upgraded app install.

I can no longer view my cameras in work without logging out so it's a pain in the hole. I tried removing and reinviting again but no luck Anyone else have this issue?

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StephenB
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‎2024-12-11 12:48 PM
@kansaa wrote:

I have arlo cameras in work and by inviting my everyday account to view cameras, I could control everything through the one login. I just added two new cameras at home which prompted the upgraded app install.

I can no longer view my cameras in work without logging out so it's a pain in the hole. I tried removing and reinviting again but no luck Anyone else have this issue?

Both accounts need to either be

  • showing "Library" in the app menu or
  • showing "Feed" and "Dashboard" in the app menu.

Are your two accounts mismatched?

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