Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras saying "live" but freezes on image from the day before

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  • ‎2018-10-25 07:41 PM
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AAronR
Aspirant
Aspirant
‎2018-10-25 07:41 PM

I have an issue with the cameras saying “live” but they are froze on an image from the day before. I have reset base, pulled batteries (which sucks because I have to use a ladder), resynced cameras multiple times. VERY DISAPPOINTED IN ARLO

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JessicaP
Arlo Employee Retired
‎2018-10-29 08:32 AM

Hey @AAronR,

 

What device are you using to view the live feed?

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AAronR
Aspirant
Aspirant
‎2018-11-03 08:31 PM
I have reset and resynced cameras several times. Works for about a week then you need to repeat the process. More work then what it’s worth!! Would not recommend this product to anyone!
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JessicaP
Arlo Employee Retired
‎2018-11-05 01:36 PM

What Arlo cameras are you using and which device are you using to view the live feed? And make sure your internet has stable connection so you are able to view the live feed.

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  • 3 Replies
  • ‎2018-10-25 07:41 PM
  • 1714 Views
  • 0 Likes
  • 2 In Conversation

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