Cameras not visible in Arlo as if not Synced

[SGilmore]

Hi,

I have 5 Arlo cameras that were connected to the base station.

3 of these cameras went offline and would not reconnect. I removed these cameras by clicking 'Remove Device' in the software. When trying to re-sync the cameras using the 'add device' button with the base station I get the confirmation rapid flashing light - but the camera fails to be visible in the software - it only recognises the 2 existing cameras.

I have replace batteries to check that this is not the issue.

Any ideas?

[jguerdat · Accepted solution]

Try power cycling the base and log out and back into the app or browser.  If you've only tried one of those, try the other - might just be a display issue.