vmb3500

[RLR1]

I Have been able to connect live and also it records automatically during daylight hours only night time hours will not connect live or record automatically what might be the issue I’ve already powered down the bay station re-powered resent all cameras And still the problem persists

[Streak2]

Go into your mode settings and see if perhaps you have set up a schedule.

If you have, then change the setting to armed instead and that should fix things. 

[RLR1]

I’ve adjusted everything from deleting all schedule times to resting my base station , no matter what the settings are the cameras will not connect live or detect movement at night even though Wi-Fi has a strong signal. During daylight hours the cameras work just fine. There are no updates available that I can see so any other suggestions would be helpful , thanks

[Streak2]

If you have gone into mode and confirmed that the radio button indicating

Armed Motion detection on is checked then I would delete all cameras, reset the base and try a complete reinstall.

When you say that you reset the base, how did you do this?

See here

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station

[RLR1]

I’ve deleted all cameras, reset the base station and still the cameras will not work at night. There is one thing that I changed prior to the cameras not working at night and that was to swap out the batteries for AC power adapters so my next troubleshooting step will be to reinstall batteries in one camera to see if this is the issue

[DeeMo]

I am having the same issues with night recording, after about 5:30 pm recordings stop until morning about 8:30 am.   Between the issues with static and not recording, this is getting old.

Has the recording issue been resolved?

Has the static noise been resolved?

The cameras were recording until about maybe a week ago, but they would record off and on.  I have tried the suggested ideas and nothing works. Will change the batteries in the morning.  

[StephenB]

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@DeeMo wrote:

I am having the same issues with night recording, after about 5:30 pm recordings stop until morning about 8:30 am.

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Have you checked that the camera(s) are in the armed mode?

The default schedule is 8 am to 5 pm, so if you accidentally set the camera to "schedule" then you wouldn't see any night recordings.

[DeeMo]

I have checked the schedules and armed section and nothing has been changed.  The thing is, I have been getting recordings at night whenever something triggers it.  So I am baffled by all of sudden not getting the recordings.

[mrgeemoney]

I have the same problem with my cameras stop recording at night! I've tried everything in this post and other post I've saw! I notice the light for I noticed the light (Right) on the base station to connect to the cameras goes off at night. I just rebooted the base station from the setting page, lets see what happens tonight!

[DeeMo]

Hi MrGreenMoney,

I have tried it all!  My free subscription is about to end, I wonder does Arlo have something to do with it?  Is it on purpose to get you to sign up for a paid subscription?  The camera’s were recording at night until recently … what went wrong to make them stop recording at night??  Frustrated  and not impressed Arlo Pro 4 and Arlo Hub.

[mrgeemoney]

So the changes I made and rebooted did nothing, my cameras again stopped last night, I went back and saw that the last time my cameras worked at night was April 22nd.

Today I decided to make a armed mode schedule from 12AM to 11:59 PM, lets see if this works!

[mrgeemoney]

Don't think its a subscription issue cause mind still has a way to go before it expires, maybe it was an update they did that has things out of wack! I do know I upgraded my subscription last month!

[DeeMo]

MrGreenMoney,

I tried that also, the same time frame. Nothing!  I guess I’ll have to get on the phone with Arlo.

[JamesC]

mrgeemoney, DeeMo

Are these cameras being powered by an AC adapter or solar panel or are they strictly powered with the battery? 

JamesC

[mrgeemoney]

They are powered by ac adapter

[JamesC]

mrgeemoney,

Are you using an official Arlo branded charging cable or a third party accessory?

JamesC

[DeeMo]

My cameras are on batteries, I switch out with arlo brand batteries .

[mrgeemoney]

I'm using a Third Party cable on both cameras 

[JamesC]

mrgeemoney,

Remove the cable and test again to see if you still experience the same behavior.

JamesC

[mrgeemoney]

Ok so after a while testing and also adding another camera, you are right!

The issue is the cable, I put all my cameras back on battery power and they work fine at night! I have a charger cable from a old Blackberry and it works fine at night with one of my cameras . My other 2 cameras and the one that is brand new doesn't work at night when plugged into these long cables I bought online at eBay.

I will buy an official Arlo long cable for both of my remaining cameras.  

Thanks!

[Charstephens]

I’ve had my system since 2015, my base station is AC connected WITH the original Arlo power cord and my cameras are wireless with batteries and they’ve all (5) recently stopped recording at night. All have been reset and all batteries are at 80% or more. What happened? All are armed, no schedule set, and all have the “night vision” switched to on? This is frustrating!!

[JamesC]

Charstephens,

Is there activity happening that has been missed? If you test by triggering the cameras yourself at night, what behavior do you see?

JamesC

[Dannybear]

Looks like the issue is spreading from the pro2 series cameras.

[CoraC]

To get my camera's to record after 6pm, I HAD to use the schedule and select M-Sun for 24 hrs. I had to unselect ARMED and use the SCHEDULE.

[JuanClaudio]

I own three Arlo 2 Pro and a Arlo 3 Pro. First two years they worked. Today it doesn’t work at night. They work if I choose Audio on 4. I tried Motion at 100. Nothing. Also restart Hub. Reset factory settings. Remove and reinstall cameras. Check if I have the schedule mode. Nothing.  Sorry if I do not have a solution, but I was wondering if you have one.