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Cameras Suddenly Offline and Car Break In

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  • ‎2017-03-31 08:44 AM
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LaurenK
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‎2017-03-31 08:44 AM

Our outdoor security cameras went offline without warning yesterday and with 75% battery capacity.  Overnight our neighbors' car was broken into, which would have been recorded had the cameras ACTUALLY BEEN WORKING.  We have had these for less than 2 months and the batteries were working, this is ridiculous.  I'm livid.  We made no changes to anything prior to these going offline. 

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Streak2
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‎2017-03-31 11:28 AM

This from a previous post

 

"Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused."

 

 

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