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my camera is show a red pink tint not clear how do i fix this thanks
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Oprn and close the battery door to reset the camera.
If it continues, contact Netgear for possible hardware issue
Morse is faster than texting!
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Oprn and close the battery door to reset the camera.
If it continues, contact Netgear for possible hardware issue
Morse is faster than texting!
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I have the same issue with one my cameras. Did you manage to resolve it?
I have tried ther battery compartment suggestion and also reset the video on the camera through the app.
What I have noticed is that the pinking tint has now turned to more of blue.
I have cleaned the sensors on front and ensured there ithing interfering wioth the camera.
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Ah - just seen this other thread on this topic.
https://community.netgear.com/t5/Arlo/Red-tint/td-p/1014939
I guess its a common issue and Arlo are getting some really bad press about it.
Appears that its a hardware issue and Arlo want the customers to pay postage to return the faulty cameras to them.
No admission of fault - just a few folk saying they got exchanges.
Its clearly a flaw in the manufactuiring somewhere wiht so many people experiencing the issue.
The advise is to contact Arlo support and await their response. I have done just that now. Hopefully they will respond and nit expect me to pay postage for returning a product which clearluy has a common fault and is less than 6 months old.
Come on Arlo - restore your customer's faith and do the right thing. Ticket ID is #28432011
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