Camera problem blinking blue

[Houssi4000]

Hello everyone
I have a big problem with my arlo camera when i put the batteries it blinks bleu and when i want to sync with the base station the cam doesn’t want to blink bleu . Please tell the solution to fix it and thanks

[jguerdat]

Have you tried pressing the camera sync button harder? It's possible that a manufacturing defect is causing the issue. You could swap at the store or use the Contact Support link at the bottom here.

[Houssi4000]

Yes i ve tried to push harder on the sync button but there is nothing, and the problem that it was working fine when i bought it but now the cam doesn’t want to blink when i push the sync button

[jguerdat]

Contact support using the link at the bottom here.https://www.arlo.com/en-us/support/contact.aspx

[Houssi4000]

I did but they didn’t answer me until now they just made a case with numbers and i really don’t know what to do

[ShayneS]

Hi @Houssi4000

Have you tried to call customer support and Provide them with the case number, they will be able to assist you further. Arlo Tech Support

[Houssi4000]

I don’t think i can call them because i live in Tunisia but there is an international number ??

[StephenB]

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@Houssi4000 wrote:
I don’t think i can call them because i live in Tunisia but there is an international number ??

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The link @ShayneS provided includes phone numbers for various countries (though not Tunisia)