Arlo|Smart Home Security|Wireless HD Security Cameras

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thehardest
Aspirant
Aspirant

hello, I changed the batteries in one camera. after this it doesnt't run(?) What shoud be the reason? MS

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jguerdat
Guru Guru
Guru

It's possible the batteries weren't installed correctly - check to be sure.  If the LED on the camera flashes blue when you close the battery door, it should be working.  Does it give a quick blue flash followed by rapid blinking blue?  If not, try power cycling the base.  You may also need to resync the camera - remove it from Settings, My Devices and resync.

 

If all that fails, open a case with support.

thehardest
Aspirant
Aspirant

thanks! the blue light is flashes for some seconds but at least its flashes yellow and nothing happens.

I will try to reset the base station or remove the camera and install it again.

TomMac
Guru Guru
Guru

Just remember its a quick push on the base sync button, then the camera

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