Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 2458 Views
  • 1 Like
  • 2 In Conversation
Loblolly
Initiate
Initiate
One of my three active cameras is offline. How do I get it back online via remote? This system is setup at a second property a couple of hours away so it's not as simple as physically going through the syncing process.
2 REPLIES 2
Loblolly
Initiate
Initiate
 
JamesC
Community Manager
Community Manager

Loblolly,

 

You could try rebooting the base station. This can be done remotely by logging in to your Arlo account and navigating to Settings > My Devices > select your base station > Restart.

 

The camera also could be offline due to depleted batteries, in this case, you would need to install a fresh set to bring the camera back online.

 

JamesC