Camera offline on browser/not on app

[msolomi]

I have 10 cameras; all with full signals on them running on 2 base stations (9 cameras on base station 1 and 1 camera on base station 2). The one camera that is in the 2nd base station shows as offline on every single browser and computer that I have tried, but shows online in the iOS app. Also, i can recover recordings from that same camera via the browser even though it appears offline. I have tried all the suggestions in this community, to no avail. Suggestions, please. 

[jguerdat]

Try flushing the browser's cache. It may be stuck using old data.

[TomMac]

To go all the way, since it's only one cam.....

deactivate the camera

deactivate the base 

reset the base by a hold reset button for 5-10 sec till front LEDs flash

bring back base 2 as new device

bring back cam on base 2as new device/ sync