Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

I installed the arlo wireless camera, it does not show up in the Mode section of the app to turn on and off the motion detection

3 REPLIES 3

Did you click on your base station in the Mode tab? That's where you'll see your modes and be able to configure how your cameras work. Otherwise, use settings, My Devices.

The cameras dont show up in the mode section under my divices.

There is no mode section in My Devices. Either you're using old apps or reading old docs. Modes are in the Modes tab.

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.