Arlo|Smart Home Security|Wireless HD Security Cameras

Camera is having troulbe connecting to Verizon network

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Sec6100
Follower
Follower
I have determined that your ARLO customer support, which is clearly off shore, is the absolute WORST! I cannot physically understand (language barrier) the people you have calling me back to try and trouble shoot my Arlo camera, which was having trouble connecting to Verizon network. Constantly had to ask them to repeat themselves to clarify what they were saying. INCREDIBLY FRUSTRATING TO SAY THE LEAST!! I AM SCRAPPING THE WHOLE THING AND GOING WITH ANOTHER CAMERA BRAND.
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JamesC
Community Manager
Community Manager

What model camera are you working with? Are you able to provide more details about the issues you're experiencing?

 

JamesC