Arlo|Smart Home Security|Wireless HD Security Cameras

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JehovasFitness
Luminary
Luminary

This annoying problem has occurred for god knows how long.

 

"Camera offline and cannot be streamed"... this happens to various models (though I should note, less often if at all on the Ultra)

 

sometimes turning the cam off then on via app or browser helps. Other times it does not.

 

any reason why this happens? pretty annoying when you aren't home to re-sync, tho I've never had to do that.

 

usually clears up in either mins but sometimes longer

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JehovasFitness
Luminary
Luminary

50 feet.... resetting the base station fixed it this time

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StephenB
Guru Guru
Guru

@JehovasFitness wrote:

This annoying problem has occurred for god knows how long.

 

"Camera offline and cannot be streamed"... this happens to various models (though I should note, less often if at all on the Ultra)

 


The message of course means that the system can't reach the camera.  If you get that regularly, then you could also be missing some recordings and notifications.  Battery life is also shortened if the camera needs to frequently rediscover the base.

 

How far are these particular cameras from the base?  

JehovasFitness
Luminary
Luminary

50 feet.... resetting the base station fixed it this time