Arlo|Smart Home Security|Wireless HD Security Cameras

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Adamc_149
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Aspirant
Just received my Arlo camera system and began setting it up, straight forward set up and I have arranged my cameras in the positions I want them but...... they don't want to record video and save them in my library even using the pre loaded "all motion" setting

Can someone please enlighten me on how to sort this out.
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Adamc_149
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Problem solved... shut down base station and prompted me update firmware on cameras, work a treat now!

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Adamc_149
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TomMac
Guru Guru
Guru

You may have an old version of SW on the base....

 

can you check in Arlo base setting... it should  be 1.8.xxx    something

If your seeing 1.4.xxx then you may need a reset of the base.

 

 

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kvap
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I have the same puoblem and can't get an answer.

Adamc_149
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Aspirant
Problem solved... shut down base station and prompted me update firmware on cameras, work a treat now!
JamesC
Community Manager
Community Manager

kvap,

 

Is your base station/camera prompting for an update as Adanc_149 indicated above?

 

If so, did performing the update resolve the issue?

 

JamesC