Blue light flashes while connecting when trying to view it

[Mark1993]

Hello,

I find a problem with one of my arlo cams.. connecting to my base station is no problem but when I try to connect my cam to view it, it just keeps on saying: connecting while once every half minute or so the blue light on my cam flashes fast for a few seconds.. my other 2 cams are doing just fine..

[jguerdat]

It sounds like that camera may be having a problem staying connected to the base. Bring it closer to the base or swap locations with another camera to see if it makes a difference.

[Mark1993]

When it's within 1 meter of mt base station it does the same.. tried to delete and re install the camera few times, changed batteries with one of my working cams. Seems nothing helps

[jguerdat]

Open a case with support:

https://www.arlo.com/en-us/support/contact.aspx