Blue flashing than orange - tried 20 times to reset

[24cx]

I have a new base which I try to connect to my camera:

Another camera of the same type is connected, also a Pro 2. Tried to connect without the bridge being connected to the internet - over the sync button with the same result. Tried with new batteries and after taking out the batteries for a night. 

Any ideas? Thanks a lot! 

[JessicaP]

Hey 24ax,

If your cameras are showing a fast blinking amber LED, it means it's failing to sync with the Base Station. You can read here to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?

[24cx]

I did everything on that page without success 🙂

[JessicaP]

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

[24cx]

I also did that: they don’t have a solution

[JessicaP]

Let me reach out to you via private message to gather more information from you since you said you already contacted the support team

[JessicaBozza]

After thousands of attempts, I've done everything, changed the battery, already reset the station ... I did everything possible but one of the cameras does not synchronize. always gets the Amber Light quickly. I can't synchronize at all